FAQ’s
Who is The Pool Man?
Who are you, and how long have you been doing this?
We are The Pool Man Inc., a family-owned pool building company that has been serving the Houston area since 1981. That is over 44 years of building pools. Our office is in Tomball, TX, and we cover West and Northwest Houston including The Woodlands and Katy.
What makes you different from other pool builders in Houston?
We are family owned and treat every project personally. Our design team has earned 21 industry design awards. We have our own design center and include features in our standard package that others charge extra for. We also provide an extended warranty.
Do you have any awards or certifications?
We have won Best of Houzz multiple years, including Service for 2025 and 2026, and a Silver Award at the 2025 PHTA Awards. Our team holds CBP, Master CBP, and CMS credentials.
Building your pool
What kinds of pools do you build?
We build custom pools including geometric, freeform, natural style, swim spas, and custom spas with water features.
What is the 99% cleanliness guarantee?
We install an automatic in-floor cleaning system that keeps your pool swim-ready with minimal effort.
Are your pools energy efficient?
Yes. We use variable-speed pumps, LED lighting, heat pumps, solar heaters, and smart automation.
What comes standard?
Our standard package includes cleaning systems, energy-efficient equipment, and smart automation.
Do you offer a warranty?
Yes. Every pool includes an extended warranty and a Pool School session.
Maintenance and repairs
Do you handle maintenance?
Yes. We provide weekly cleaning and chemical service with detailed reporting.
What if something breaks?
We repair all major brands including Hayward, Pentair, and Zodiac.
How do I schedule service?
Call (281) 351-2577 or use the website form.
Renovations
Can you renovate old pools?
Yes. We update finishes, tiles, decking, lighting, and overall design.
What upgrades can I add?
Options include beach entries, waterfalls, lighting, fire features, smart automation, and more.
Beyond the pool
Do you do anything besides pools?
Yes. We build outdoor living spaces like pergolas and fire pits.
Financing
Do you offer financing?
Yes. We partner with multiple lenders including Lyon Financial, Viking Capital, and Frost Bank.
Can I get pre-approved?
Yes. Pre-approval is quick and available through partner lenders.
