Our Terms and Conditions

Last Updated: 10/24/2025

Welcome to The Pool Man. These Terms and Conditions govern your use of our website and services, including our SMS (text messaging) communications. By using our services, you agree to these terms.

SMS/Text Messaging Communication Terms

As part of our commitment to providing exceptional service, The Pool Man offers optional SMS (text message) notifications to keep you informed about your project, appointments, and service updates.

1. Program Description

Subject to your voluntary opt-in, The Pool Man will periodically send SMS messages related to your pool service, construction project, or care-related notifications. These may include:

Appointment reminders and confirmations.
Project status updates (e.g., construction milestones, delivery notifications).
Important service notifications (e.g., chemical balance alerts, scheduled maintenance).
Responses to your inquiries.

Message frequency varies depending on your interaction with our services.

2. User Consent

By opting in to receive SMS messages from The Pool Man, you expressly consent to receive automated text messages at the phone number you provided. You are not required to consent to receive SMS messages as a condition of purchasing any goods or services.

3. How to Unsubscribe (STOP)

You can cancel the SMS service at any time. Simply text STOP to the phone number you received the message from. After you send the text "STOP" to us, we will send you a final SMS message to confirm you have been unsubscribed. You will no longer receive SMS messages from The Pool Man. If you wish to rejoin, you will need to sign up again using the original opt-in method.

4. For Help or Support

If you have any questions or need assistance, you can text HELP to the same number, or you can contact our office directly at (281) 351-2577 or via our website.

5. Message and Data Rates

Message and data rates may apply for any messages sent to you from us and to us from you. You will be responsible for any messaging charges incurred by your mobile carrier.

6. Compatible Carriers

This service is available on most U.S. carriers. We are not liable for delayed or undelivered messages.

7. Changes to the Terms

We reserve the right to modify these SMS Terms and Conditions at any time. Any changes will be effective immediately upon posting the revised version on our website. Your continued use of the service after such changes constitutes your acceptance of the new Terms.

8. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

The Pool Man
19111 Cypress Rosehill RdTomball, TX 77377
(281) 351-2577
Info@poolmaninc.com